Relais & Chateaux Schoenegg | Zermatt ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Riedweg 35, Zermatt, Switzerland, 3920

“The hotel's location offers amazing views of the Matterhorn and easy access to lifts.”view full review

Relais & Chateaux Schoenegg, a 4-star Zermatt hotel, offers guests a spa area featuring a sauna, steam bathtub, and whirlpools. The hotel also boasts a restaurant with mountain views and a cozy bar with an extensive wine collection.

Rooms & Amenities

All 48 rooms at Relais & Chateaux Schoenegg include a private bathroom with shower, cable TV, and minibar. Certain rooms feature mountain views and seating areas.

Dining Options

A daily breakfast buffet is available, featuring local products and homemade jams. The on-site restaurant serves exquisite dishes, and meals can also be enjoyed on the panoramic Infinity Terrace.

Leisure & Activities

The spa offers whirlpools and a relaxation area with sun loungers. Relais & Chateaux Schoenegg is connected to the center via a mountain elevator and is close to ski lifts and trail options.

Services & Local Area

The hotel features a 24-hour reception and offers free WiFi. Nearby transport options include the Sunnegga bus and the Zermatt-Sunnegga funicular, making access to attractions easy.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Style Matterhorn View

Max:

2 persons

280 sq. feet

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Maisonette Suite

Max:

2 persons

540 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Charme Single Room

Max:

2 persons

205 sq. feet

Bed options:

1 Single bed

Coffee machine

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Zermatt1400 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station1700 ft

Train400 ft

Bus

Bus stop 7.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Delights

“During my stay at the hotel, I was thoroughly impressed with the dining experience. We opted for the half-board option, and the four-course taster menus were exceptionally high quality and never failed to delight. The atmosphere was upgraded with the view of the Matterhorn, especially when we got to witness a lovely fireworks display on Swiss National Day from our vantage point.” view full review

Relaxing Spa Experience

“I appreciated the in-house spa services, including a hot stone massage that was incredibly rejuvenating after a long day of exploration. While there isn't a pool on the premises, the access to nearby hotel facilities made it easy to relax and unwind in a luxurious setting.” view full review

Room with a View

“We stayed in a charming room with a large balcony overlooking the Matterhorn, simply amazing. Every morning felt special as we woke up to that fine view. The spaciousness of the room added to the comfort, making it a perfect retreat after our days in the mountains.” view full review

Comfortable Night's Sleep

“The bedroom in our suite offered a cozy and traditional Swiss feel, we had a comfortable night's sleep. Although I felt that the pillows could use a bit more firmness, overall, the quality of sleep was fantastic, letting us recharge for our daily adventures.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Ski to door
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Ski school
Hiking
Cycling
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Infinity pool
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Wi-Fi in rooms
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Riedweg 35, Zermatt, Switzerland, 3920

Map view

Riedweg 35, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.2 mi

Museum

Matterhorn Museum

2300 ft

Cemetery

Mountaineer's Cemetery

2300 ft

Church

St Peter's English Church

2700 ft

Church

Parish Church of St. Mauritius

2400 ft

Landmark

Sunnegga

1.3 mi

Landmark

Stellisee

2400 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.2 mi

Landmark

Gorner Gorge

1.3 mi

Ski Area

Wolli park for beginners Sunnegga

1.2 mi

Theme Park

Forest Fun-Park Zermatt

5200 ft

Beach

Leisee

1.5 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.3 mi

Garden

Ricola Herb Garden

1.3 mi

Beach

Grunsee

1.9 mi

Ski Area

Gornergrat

3.0 mi

Landmark

Unterrothorn

2.2 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.1 mi

Landmark

Grindjisee

2.0 mi

Garden

Dossen Glacier Garden

2.1 mi

Bridge

Hangebrucke

2.1 mi

Nearby

Bridge

Photopoint Kirchbrucke bridge

1600 ft

Bahnhofstrasse

Walk of Climb

1800 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1800 ft

Hohbalmen

3000 ft

Castor Mountain

3000 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

2100 ft

Murmeli Brunnen

1500 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1600 ft

Denner Partner

1700 ft

Restaurants

Chalet da Giuseppe

1600 ft

Vispastrasse 26

Snowboat

1700 ft

Vispastrasse 20

Zermama Bistro

1500 ft

Matterstrasse 23

Bazaar by CERVO

500 ft

Riedweg 156

Fuchs Bistro and Bakery

1900 ft

Getwingstrasse 24 3920 Zermatt

Restaurant National

1400 ft

3920 Zermatt Hotel National Zermatt

National Stubli

1400 ft

Matterstrasse 39 3920 Zermatt

L'Atelier Grandsire

2000 ft

Getwingstrasse 20

La Barrique

1800 ft

Vispastrasse 10 Hotel Perren

Christiania Restaurant

2400 ft

Wiestistrasse 7

Reviews and Ratings

Reviews from guests about their experience.

Marilyn

United States, March 2025

6.8/10

My stay at Relais & Chateaux Schoenegg in Zermatt was nothing short of amazing. The hotel offers very nice views of the Matterhorn that truly enhanced my experience, especially from my room's balcony during sunrise. The staff was exceptionally helpful and friendly, making me feel very welcome. However, I did notice that while the amenities were good, there were no pools available on-site, which was a little bit of a letdown for me.

Rooms

10.0

I stayed in a Charme Double Room with a Matterhorn view, and it was spacious and cozy. The newly renovated bathrooms were a definite upgrade, enhancing overall comfort during my stay.

Service

10.0

The service was one of the highlights of my visit. The staff was always polite and eager to assist with any queries, which added a personal touch to my experience.

Location

10.0

The hotel is conveniently located next to the Sunnega lift, making it super easy to access ski areas. Although it's a bit uphill from the town center, the location offers stunning views that make the walk worthwhile.

Dining

10.0

I thoroughly enjoyed the food at the hotel - the breakfast was varied and delicious, and the dinners I had were equally impressive, definitely fueling my energy for skiing.

Facilities

9.0

While the amenities were excellent, I did miss having a pool to relax in after a long day on the slopes. However, the spa services offered some relaxation options that I appreciated.

William

United States, March 2025

6.0/10

I had an overall enjoyable stay at Relais & Chateaux Schoenegg, thanks to its very nice views of the Matterhorn and the friendly staff who made me feel welcome. The location is convenient, allowing me easy access to the town and ski lifts. However, I found the spa area needing an update and noticed a few cleanliness issues in my room that left me concerned about hygiene practices. Still, the beautiful setting made my experience nice. 🌄😊

Rooms

7.0

The room was spacious and comfortable with a fantastic balcony view of the Matterhorn. However, I noticed some mildew spots in the bathroom, which was disappointing.

Service

9.0

The staff were extremely friendly and attentive, going out of their way to assist me throughout my stay. They helped with my questions and made my experience special.

Location

10.0

The hotel's prime location below street level provided stunning views of the Matterhorn and easy access to the ski lifts. It's also just steps away from the heart of Zermatt, which I appreciated.

Dining

8.0

I enjoyed the breakfast offerings, which were delicious and felt perfect for fueling up before exploring the area. The in-house restaurant had a nice ambiance, although I had high expectations for dinner.

Facilities

6.0

While I appreciated the spa and wellness offerings, I found the jacuzzi to be outdated, and the steam room was a bit small. Overall, the facilities felt like they needed a refresh.

Marjorie

United States, February 2025

7.4/10

My stay at Relais & Chateaux Schoenegg in Zermatt was a blend of charming experiences and some disappointments. The amazing views of the Matterhorn from my room were lovely, and the staff were exceptionally warm and accommodating. However, I felt that the hotel itself could use some updates, especially in the spa area and with room cleanliness practices, which were not at the level I expected from a four-star hotel.

Rooms

7.0

My room had an very nice view of the Matterhorn, which truly enhanced my experience. However, the decor felt dated, and some maintenance issues like a leaky shower over the bath were noticeable.

Service

9.0

The staff were the highlight of my stay-always friendly and eager to assist. They made me feel welcomed and valued, providing excellent recommendations for local activities.

Location

9.0

The hotel's location was perfect, offering easy access to Zermatt's attractions and lovely views over the valley. The unique tunnel entry added a fun twist to the experience.

Dining

8.0

Breakfast was generous and delicious, allowing me to fuel up for my day of hiking. The restaurant also boasted really good views that made dining even more enjoyable.

Facilities

6.0

While there was a lovely spa area with potential, it felt dated and could use a refresh. I noticed cleanliness issues, especially when it came to glassware which left me concerned.

Eugene

United States, February 2025

7.2/10

My stay at Relais & Chateaux Schoenegg in Zermatt was largely enjoyable, highlighted by amazing views of the Matterhorn and an exceptionally warm, welcoming atmosphere. The breakfast offerings were a good daily highlight, not to mention the convenience of ski-in and ski-out access. One minor downside was that the hot tubs in the spa area could have been warmer, but overall, my experience was nice.

Rooms

10.0

My room had a stunning view of the Matterhorn, with cozy linens that ensured a comfortable night's sleep.

Service

10.0

The staff were incredibly helpful throughout my stay, assisting with everything from ski arrangements to restaurant recommendations.

Location

10.0

Perched high above Zermatt, the location offers fantastic views while maintaining quick access to the Sunnegga lift and the village below.

Dining

8.0

Breakfast was delicious and plentiful, with a great selection to fuel my ski days. The in-house dining experience was lovely, although I found some dinner options lacking.

Facilities

9.0

The hotel offered a great selection of amenities, including a spa, ski room, and a cozy bar for apres-ski relaxation.

Benjamin

United States, January 2025

7.2/10

Staying at the Relais & Chateaux Schoenegg in Zermatt was mostly a fantastic experience. The view of the Matterhorn from the terrace was amazing, and the staff were incredibly friendly and helpful. However, I did find the room decor a bit dated, which was not what I expected for the price I paid. Overall, it was nice, but there are some areas for improvement.

Rooms

7.0

I enjoyed the spaciousness of my room, which included a lovely view of the Matterhorn. However, the decor felt tired, and some furniture pieces were well past their prime.

Service

10.0

The service was excellent; the staff consistently went out of their way to assist me. They were friendly and professional throughout my stay.

Location

9.0

I loved the hotel's location, just a short walk from the Sunegga ski lift and the town center. It was very convenient for accessing both skiing and local dining.

Dining

8.0

Breakfast options were excellent, and dining in the restaurant for dinner was mostly enjoyable. The 4-course menu was impressive, though some other dinner dishes weren't as great as expected.

Facilities

7.0

The spa area was a nice touch and provided a relaxing escape after long days of hiking. However, I noticed the older furnishings in my room need some updating.